Channels
Welcome to Empowerteams! We'd like to introduce the Channels platform.
Empowerteams developed Channels as a service platform that bridges clients to allow collaboration within the system.
Channels aim to provide:
1. A user-friendly interface to send inquiries with the capability of monitoring its status first-hand;
2. Reach out for assistance conveniently; and
3. Simply transact for a self-service in the most convenient way.
Accessing Channels
Login to empowerteams using your Active Directory or your registered SSO then click the Express Button, you will be welcomed by the Empowerteam's chat bot.
There are two (2) ways to lodge a query:
OPTION 1 Start a conversation in Let's Talk by typing in a keyword of your query.
There are two (2) ways to lodge a query:
Key in the keyword of the service in the Tell me us what you need field.
This will open a conversation form, allowing you to choose on the services available that is similar to your keyword.
OPTION 2 Go to Request a Service and choose the service that you need.
This will again open a conversation but this time the chatbot will be more specific on the services available.
