Salary Inquiry on Channels

1 Login to empowerteams using your Active Directory or your registered SSO.

2 Click the Express Button, you will be welcomed by the Empowerteam's chat bot.

3 There are 2 ways to lodge a query:

OPTION 1 Start a conversation in Let's Talk by typing in a keyword of your query.

There are two (2) ways to lodge a query:

• Key in the keyword of the service in the Tell me us what you need field.

• This will open a conversation form, allowing you to choose on the services available that is similar to your keyword.

OPTION 2 Go to Request a Service and choose the service that you need.

• This will again open a conversation but this time the chatbot will be more specific on the services available.

4 Choose between the last two (2) pay dates that you want to inquire about.

5 Indicate in the message box your inquiry.

6 An attachment is also available to support your inquiry. You may use photos, document and PDF files as attachments.

7 To complete your inquiry, just click SUBMIT.

8 To view lodged ticket, you can find the Channels widget on the right where you can click on a specific query.

1 Select an inquiry in the Channels.

2 Type on the message box.

3 Click the SEND button