On Time
Timekeeping
Unless otherwise indicated, required or directed by the Company, employees shall report to work according to their respective Assigned Work Shift schedule that is applicable to their respective job level.
Grace Period
The official Grace Period allowed by the Company for Time-bounded Work Shifts shall be ten (10) minutes after the start of the Work Shift.
To ensure continuous customer service and to meet operational exigency or demand, teams or departments may choose to adopt or adjust to a specific Grace Period.
Only Department Heads have the authority to adopt or adjust Grace Periods. Department Heads are also responsible to advise the Timekeeping and Benefits Department of any changes in the Grace Period to be applied to their respective departments or teams.
Clock In
When an employee clocks into work, the Company’s online system shall provide the applicable status:
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ON TIME - Clock in before the start of shift and/ or before the grace period (if any) ends
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TARDY - Clock in within the first four (4) hours after the shift has started
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ABSENT - (1ST HALF and TARDY) - Clock in beyond the first four (4) hours after the shift has started will be tagged as Tardy. The first four (4) hours after the shift has started will be tagged as Absent - 1st Half.
Clock Out
When an employee clocks out of work, the Company’s online system shall provide the applicable status:
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SHIFT ENDED - Clock out on or beyond the end of shift will be tagged as Shift Ended
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UNDERTIME - Clock out before the expected end of shift will tag the talent as Undertime
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ABSENT - (2ND HALF and Undertime) - Clock out within the first four (4) hours after the shift has started will be tagged as Undertime. The last four (4) hours before the shift ends will be tagged as Absent - 2nd Half.
